To obtain the tech support please write or call the US office for all US and World support

and EU office for the European support:

Mytek Warranty Registration Form is here:

Drivers, Firmware and Manuals for Current Products

Drivers, Firmware and Manuals for Legacy Products

There will be no further firmware upgrades for legacy products


Each individual Mytek product undergoes comprehensive quality control and a complete test before shipping. This Mytek product is warranted by Mytek to the original purchaser against defects in workmanship and materials used in manufacture for a period of two years from the date of purchase. Faults due to customer misuse, unauthorized modifications or accidents are not covered by this warranty. Removal of serial number sticker voids warranty. No other warranty is expressed or implied. If you suspect that your product is faulty, please contact the place of purchase or alternatively: in the U.S.: Mytek US Office in New York, in The EU: Mytek EU Office in Warsaw, Poland. Prior to shipping for warranty services, the customer or dealer must obtain an RMA number from Mytek. Units sent without RMA number will not be accepted. Mytek extends affordable repair service for all units manufactured to date that are less than 10 years old. Older equipment may or may not be repaired depending on the availability of parts.

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